Please allow 1-2 days processing time. It's usually less, but hey, I have kids and I'm a one woman show. I do my best! Also, if you are ordering a custom gift item please order ahead! Custom gifts can take a month to create - custom artwork can take a few months, depending on what you would like.
Chantal Claire proudly ships worldwide, through US Postal Service (USPS). Our items are neatly and carefully packed to ensure safety during travel. Please see our shipping options below:
USPS Retail Ground: Arrival within 3-5 business days and provides tracking
USPS Priority Mail: Arrival within 1-3 business days and provides tracking
USPS Express Mail: Arrival within 1 business day and provides tracking
USPS First Class International: There is great variability for how long customs take to process your parcels and the postal system in the receiving country itself. Once your package leaves the USA, we have no way of tracking the parcel!
USPS Flat Rate Priority Mail International: Arrival within 7-17 business days (so their website says) but does NOT have tracking or insurance. It's much more reliable than First Class International and takes less time to arrive.
USPS Express Mail International: Arrival within 7-12 business days. This is the most reliable and provides TRACKING so you know exactly where your parcel is. A touch more expensive, but IMO opinion worth it since you can actually reference your package instead of sending it out into the ether of space and both of us hoping blindly it will reach it's destination.
It is your responsibility to provide us with the correct shipping address when you checkout. If this is a gift, please let us know and we will provide a card with a handwritten note with your sentiments inside the box for you.